Shipping Information

We currently offer FREE STANDARD SHIPPING on every order within the United States! Isn't that amazing?

Estimated delivery times

Shipping Method Estimated Delivery Time
Standard 3-7 Business Days

 

Processing
In-stock items ship in 1-3 business days (excluding holidays and weekends).
Order will arrive within the estimated time stated above after it has been processed.
Orders placed on holidays or at the weekend will be processed the next business day.
Please, note we do not deliver to PO Boxes or APO addresses.
Tracking
Tracking information will be available within 1-3 days after you receive the email with shipment confirmation.
We will send you email with tracking information
If you cannot see the tracking information after 72 hours, please contact us by email.
Lost package?
If your order has not arrived within the estimated time, please check your tracking code. If it says "delivered", check the area where the carrier could have left it and ask neighbors if they did not pick it up for you by any chance. If it says "attempted delivery", it means no one was able to pick up the package. In this case, please, try to contact the carrier. If they cannot help you, let us know! contact@hellowaist.com
Addition
Shipping costs cannot be refunded for packages delayed due to adverse weather conditions.
We DO NOT accept refunds for any reason while products are IN TRANSIT.